Christchurch City Council commissioned an investigation into ways of improving pedestrian level of service (LOS) at traffic signals in the Christchurch central city following the adoption of the 'City for People Action Plan'. This was triggered by a Gehl Architects study (Public Space Public Life), which considered how people use public spaces and streets in central Christchurch.
A presentation delivered at the Signals New Zealand User Group (SNUG) conference in November 2010 covered Stage 1 of the investigation, which involved developing a methodology to measure existing LOS for each crosswalk in the study area, allocating a LOS score to each crosswalk, and identifying tools for improving LOS. Over 30 signalised intersections with 110 pedestrian crossings were in the study. The improvements considered for the project were restricted to changing traffic signals operations and adjusting signal hardware.