Demand Responsive Transport
Where presented / published:
In areas with low public transport demand or during off-peak hours when passenger numbers are low, demand-responsive transport is a cost-effective option. They can complement or replace existing fixed route services and typically use smaller vehicles such as minibuses. Passengers can book a ride either online or via the phone. While some services apply an additional fee for using on-demand transport, others only charge the standard public transport fare.
Tanja's white paper can be found here.